The following duties are typical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. 

Career Service Functions Include:

1. Connect with local employers to develop employer partnerships with the goals of: (a) Establishing a direct referral process for FSET customers with the employer; (b)Coordinating job retention support for FSET customers who are hired by the employer; (c) Facilitating communication between FSET customer ​and the employer; (d) Hosting employer-related events including local hiring events and community job fairs; (e) Identifying specific technical and soft skill needs for ​available positions.
2. Develop and maintain Employer Profiles with core information about the employer. These profiles are then used by case managers to provide important information to FSET participants considering employment with that employer.
3. As part of the Career Services team, maintain the Employer Index, a comprehensive summary Excel workbook, with at least weekly updates regarding available positions through partner employers. Promote updates with the FSET team.
4. Track all new employments by FSET customers, all direct and job retention referrals received by case managers utilizing established Excel workbooks.
5. Work with the Career Services team to achieve quarterly and annual program goals.
6. Manage the information on the following pages for MyFSET.net: (a) Career Services: including employer testimonials, ​employer spotlights and employer news; (​b) Employer Partner Job Leads: update information for every employer partner in each county assigned to the  ​Career Services Specialist.;(c) Labor Market: feature occupation articles, labor market data for the region, and unemployment rate ​data; (d) Education and Training: career assessments, GED/HSED, In-Demand Training, Online Training,  ​Technical Colleges and Apprenticeship information.
7. ​Meet with FSET case managers to discuss individual  ​customer needs, promote current openings, and  ​ ​discuss local labor market information.
8. Present information and trainings to the full FSET team regarding the labor market, job preparation  ​ ​(resume development, interview skills, etc.) and related topics.
9. Support the development and coordination of targeted job skill training for FSET customers to meet local labor market needs.
10. Provide support to the Quality Assurance team for employer-related data, including data necessary for state Quarterly Reports.
11. Provide back-up support for other team members including the program support specialist team and front desk reception.
    

Education: Required: Bachelor Degree in a field that provides the necessary skills to meet the expectations of the position.

Experience: Not necessary.

Transportation: Required - This position will require travel to and from various sites. Employee must have a valid Wisconsin Driver's License and a vehicle.

Essential Skills:

• Have belief that all individuals should be treated with dignity and respect, which includes a passion and excitement for serving others and a strong vision of hope and positive expectations for the future. 
• Sustain a non-judgmental, empowering approach to all individuals, including providing continuous opportunities for engagement and re-engagement through a family systems lens. 
• Apply trauma-informed care, inclusion and allyship in all aspects of programming and support to serve individuals and communities with diverse backgrounds. This includes providing culturally sensitive and appropriate support to individuals within the context of their identity, family, community, tribe, history, culture and traditions. 
• Establish rapport and trust with participants to ensure they can engage in the program and feel respected and empowered to achieve their work-related goals, while maintaining a clear sense of boundaries and confidentiality. 
• Ability to establish rapport with coworkers, partner agencies, Income Maintenance staff, and other applicable individuals and groups that are intersected with. This includes a strong sense of respect, honoring confidentiality, and a willingness to engage in crucial conversations to resolve conflict.  
• Ability to work independently with a strong sense of focus. 
• Excellent written and verbal communication skills, keyboarding and MS Office skills. 
• Must have keyboarding skills of 40 WPM minimum. 
• Basic everyday living skills, the ability to understand and follow directions (agency manuals, etc.), and reading and writing (for reports) is necessary.
  

Abilities Required to Perform Essential Job Functions:

The requirements described here are representative of those that must be met by the employee to successfully perform the essential functions of this job and to assist in defining job responsibilities, work environment, physical demands and skills needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 This is not intended as a complete list of job duties, responsibilities, and/or essential functions. This description is not intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under supervision.  

Physical Requirements  

• Physical effort required in sitting, walking, standing, bending, twisting, kneeling, climbing, regularly required while performing job functions.  
• Stooping, kneeling, crouching, crawling, and running may be occasionally required while performing job functions.  
• Minimal to low lifting required.  
• Regular data entry or keyboarding for documentation and administrative duties.  

Working Environment  

• Address stressful situations and crises, some of which may be considered mentally demanding.  
• Provide services in varying environments, including office and community locations.  
• Regular driving to and from offices and community agencies. Some driving may take place during nighttime hours or mild to moderate weather conditions.  

CW Solutions is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, CW Solutions will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. 

CW Solutions retains and reserves any or all rights to change, modify, amend, add to, or delete from any section of this document as it deems, in its judgment, to be proper.